Last Updated: [1 Dec 2024]

All Sales Are Final

Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through www.distrohub.my.

Non-Refundable Items or Services

All items or services purchased from Distro Empire are non-refundable unless otherwise specified in writing by Distro Empire. This policy applies but is not limited to:

• LHDN Stamping Submission services
• Any types of Agreement 
• “Pusaka Kecil” Petitioning Submission Services
• Land/Properties Title Transfer Services
• Subscription Services
• Digital & Physical Products
• Sale Items

Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

• Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 3 days of receiving the item. In such cases, a replacement may be provided at the discretion of Distro Empire.
• Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Admin (hello@distrohub.my) within 3 days for a possible refund or exchange.
• Incomplete Service: If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, a partial or full refund may be considered.
• Expired Products: Receiving a product in an expired condition warrants a report to our Admin (hello@distrohub.my) within 3 days for potential refund or replacement.
• Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.

How to Contact Us

For any questions or concerns regarding this No Refund Policy, please contact us at:

• Email: hello@distrohub.my
• Phone: +6 011 – 8888 9960

We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check www.distrohub.my for updates.